Thank you for visiting the Washington Listens webpage! Please be advised that as of Friday, July 1st this line will no longer be in operation.  

You may find assistance in the future by calling one of the following service lines:

  • 24-hour Crisis Line is available for emotional support or a mental health crisis @ 866-427-4747 (866-4CRISIS);
  • Covid-19 hotline is available for any questions related to Covid-19 @ 800-525-0127;
  • Care Connect line is available if you have tested positive for Covid-19 and are in need of services @ 833-453-0336;
  • Information & Referral Services please call WA211 @ 877-211-9274 

What is Washington listens? 

Washington Listens is a free, anonymous service for anyone in the state. Washington Listens provides support to people who feel sad, anxious, or stressed due to the events of this year including COVID-19 and wildfires. It is a partnership of several agencies from across the state to provide emotional and mental support to individuals and families during these trying times, and links to community resources. The program was created in response to the COVID-19 outbreak and has since been expanded to support those affected by wildfires.  

Any Washington resident can access a support specialist who will listen and help you cope with the stress of 2020. They can provide information to local resources and additional support, based on your needs. 

How do I access Washington Listens? 

If you're experiencing stress from COVID-19, call or text us today at 1-833-681-0211. Hours of operation are Monday thru Friday, 9:00 a.m. to 9:00 p.m. and Weekends, 9:00 a.m. to 6:00 p.m. Language access services are available and TTY can be accessed by dialing 7-1-1 or preferred method.


NEW: WA Listens Data Report

This report was created to show the service reach of the WA Listens Program across the state. It highlights the demographics of the people served by the program, their reported concerns, referrals and outcomes of service. The purpose of this report is to show what has been done and to ensure the program reaches those who need it most by answering who and why people access the services. This will allow the program to reach more people. View the report.