Quality Improvement

ACOG | Clinical

The American College of Obstetricians and Gynecologists, ACOG, provides an indispensable decision-support resource for women's health care providers—reliable and relevant, grounded in scientific evidence, and developed through a rigorous and inclusive process.

Health Equity Principles for Leaders

For communities and their residents to recover fully and fairly from the COVID-19 pandemic, state and local leaders should consider the health equity principles in this resource in designing and implementing their responses. These principles are not a detailed public health guide for responding to the pandemic or reopening the economy, but rather a compass that continually points leaders toward an equitable and lasting recovery.

Collaborative Care for Chronic Pain

Report and Recommendations from the Bree Collaborative

Treatment of pain varies widely between systems and clinicians with high financial and human cost. Moving to a collaborative or team-based approach to managing complex pain has been shown to result in better patient outcomes.

However, most approaches to pain management including chronic opioid therapy involved siloed health care providers. This workgroup met from January 2018 to January 2019 and defined minimum standards for:

Opioid Response Network

Providing education and training at a local level for evidence-based practices in the prevention, treatment and recovery of opioid use disorders, the State Targeted Response Technical Assistance Consortium (STR-TA), funded by SAMHSA, is a response from a large coalition of national professional organizations. The Opioid Response Network, ORN, provides local training and education free of charge for specific needs at a community level. 

Six Building Blocks

A Team-Based Approach to Improving Opioid Management in Primary Care

This website introduces the Six Building Blocks, provides tools and resources for improving care, and offers implementation guidance. The Six Building Blocks can help anyone who is interested in improving the care of patients using long-term opioid therapy.

Person-Centered Customer Service Workshop

Person-centered customer service focuses on enhancing individuals’ health care experience and harnessing our own empathy, compassion and professionalism to reflect back to those we serve. It requires introspection and honest assessment of our organization and culture to improve how we serve by seeing through other individuals’ eyes and walking in their shoes. Customer service is a commitment to help and treat others as we would like to be treated along the continuum of the health care experience at our organization.

MeHAF

The MeHAF is a widely used measure of behavioral health integration that can be used for initial assessment and to follow changes in levels of integration. It is easy to use and makes sense for a range of clinical settings - both primary care and community mental health.

Driver Diagram

Driver Diagram

A driver diagram is a visual display of a team’s theory of what “drives,” or contributes to, the achievement of a project aim. This clear picture of a team’s shared view is a useful tool for communicating to a range of stakeholders where a team is testing and working.

Palliative Care Leadership Centers

Fairview Health Services’ Palliative Care Program is designated as one of seven national Palliative Care Leadership Centers by the Center to Advance Palliative Care. These programs host site visits, including training and technical assistance for hospitals and other institutions seeking to start or strengthen their own palliative care programs.