Strategies

Diabetes

Diabetes

Common, serious, and costly in Washington State, diabetes is a complex condition related to harmful blood glucose levels. It is the leading cause of deaths in our state and a contributing factor to serious health outcomes such as amputations or blindness. Learn more from the Population Health Guide about current work and emerging issues.

The Population Health Guide provides information, tools and resources to promote population health initiatives in Washington State.

Suicide Prevention Training for Medical Professionals

All Patients Safe: Suicide Prevention for Medical Professionals is a three- or six-hour interactive self-paced training course designed to address the public health crisis and provide the necessary tools to medical providers for preventing and educating patients about suicide.
This course meets state licensure requirements for all medical professionals, including:

Collaborative Care for Chronic Pain

Report and Recommendations from the Bree Collaborative

Treatment of pain varies widely between systems and clinicians with high financial and human cost. Moving to a collaborative or team-based approach to managing complex pain has been shown to result in better patient outcomes.

However, most approaches to pain management including chronic opioid therapy involved siloed health care providers. This workgroup met from January 2018 to January 2019 and defined minimum standards for:

Communication Skills for Clinicians

Communication Skills for Clinicians

Research through a National Institute of Health Grant proved that “communication skills for serious illness are learnable.” Vital Talk  is a Seattle, nationally known 501(3) C) that disseminates that research. Vital Talks clearly states, “We believe every clinician can become a better communicator.”

Opioid Response Network

Providing education and training at a local level for evidence-based practices in the prevention, treatment and recovery of opioid use disorders, the State Targeted Response Technical Assistance Consortium (STR-TA), funded by SAMHSA, is a response from a large coalition of national professional organizations. The Opioid Response Network, ORN, provides local training and education free of charge for specific needs at a community level. 

Six Building Blocks

A Team-Based Approach to Improving Opioid Management in Primary Care

This website introduces the Six Building Blocks, provides tools and resources for improving care, and offers implementation guidance. The Six Building Blocks can help anyone who is interested in improving the care of patients using long-term opioid therapy.

Person-Centered Customer Service Workshop

Person-Centered Customer Service Workshop

Person-centered customer service focuses on enhancing individuals’ healthcare experience and harnessing our own empathy, compassion and professionalism to reflect back to those we serve. It requires introspection and honest assessment of our organization and culture to improve how we serve by seeing through other individuals’ eyes and walking in their shoes. Customer service is a commitment to help and treat others as we would like to be treated along the continuum of the healthcare experience at our organization.

Fever: The body's way of fighting sickness

The fever materials offer guidance to providers who wish to support health literacy with their clients. Parents are often alarmed when a child presents with pyrexia and the gamut of available resources, from well-intentioned friends or family members to a wide range or media streams, often are misguided and lack evidence-based solutions. We know that when patients understand basic health information, they are more likely to come to appropriate health decisions.