Strategies

A provider toolkit for building and growing a sustainable telehealth program in your practice

All Patients Safe: Suicide Prevention for Medical Professionals is a three- or six-hour interactive self-paced training course designed to address the public health crisis and provide the necessary tools to medical providers for preventing and educating patients about suicide.
This course meets state licensure requirements for all medical professionals, including:

Report and Recommendations from the Bree Collaborative

Treatment of pain varies widely between systems and clinicians with high financial and human cost. Moving to a collaborative or team-based approach to managing complex pain has been shown to result in better patient outcomes.

However, most approaches to pain management including chronic opioid therapy involved siloed health care providers. This workgroup met from January 2018 to January 2019 and defined minimum standards for:

The number of children seeking care for a mental health crisis in an emergency department (ED) is on the rise. With limited mental health services, hospitals in rural areas bear an excessive burden.

Research through a National Institutes of Health grant proved that “communication skills for serious illness are learnable.” VitalTalk is a  nationally known Seattle 501(c)(3) that disseminates that research. VitalTalk states, “We believe every clinician can become a better communicator.”

Providing education and training at a local level for evidence-based practices in the prevention, treatment and recovery of opioid use disorders, the State Targeted Response Technical Assistance Consortium (STR-TA), funded by SAMHSA, is a response from a large coalition of national professional organizations. The Opioid Response Network, ORN, provides local training and education free of charge for specific needs at a community level. 

A Team-Based Approach to Improving Opioid Management in Primary Care

This website introduces the Six Building Blocks, provides tools and resources for improving care, and offers implementation guidance. The Six Building Blocks can help anyone who is interested in improving the care of patients using long-term opioid therapy.

Person-centered customer service focuses on enhancing individuals’ health care experience and harnessing our own empathy, compassion and professionalism to reflect back to those we serve. It requires introspection and honest assessment of our organization and culture to improve how we serve by seeing through other individuals’ eyes and walking in their shoes. Customer service is a commitment to help and treat others as we would like to be treated along the continuum of the health care experience at our organization.

Fairview Health Services’ Palliative Care Program is designated as one of seven national Palliative Care Leadership Centers by the Center to Advance Palliative Care. These programs host site visits, including training and technical assistance for hospitals and other institutions seeking to start or strengthen their own palliative care programs.

The Center to Advance Palliative Care, site provides health care professionals with the tools, training, and technical assistance necessary to start and sustain successful palliative care programs in hospitals and other community based health care settings. The Center is a national organization dedicated to increasing the availability of quality palliative care services for people facing serious, complex illness.