Resources for Youth-Serving Providers

Helping providers find the resources they need to serve young people

Find links to training, information, tools, and resources requested by youth-serving medical and behavioral health care providers.

Youth Friendly Care

• Youth at the Center: Effective and Equitable Support at Adolescent Health Care Clinics. This new online training for adolescent health providers covers trauma-informed and healing centered care, youth friendly services, and sexual health care and education. It is available for free, and you can earn CE through May 19, 2026. For more information, check out this one-pager (pdf).

• University of Michigan's Adolescent Health Initiative

  • Spark Training: Being Youth Friendly

  • Spark Training: Adolescent Brain Development 

  • Spark Training: Principles of Trauma-Informed Care in Adolescent Health Practice

  • Spark Training: LGBTQ+ Youth Series - Adolescent Health Initiative

  • Youth-friendly care

  • Quality improvement initiatives to improve youth friendly care 

• Other programs

  • Washington laws on gender affirming care and prohibited discrimination

  • Caring for Gender Diverse Youth training - Cardea Services and Seattle Children's Gender Clinic (CE available until October 20, 2025)

  • Education and Resources for Healthcare Providers - Seattle Children's Gender Clinic

  • Transhealth program - Washington State Health Care Authority

  • Birth control methods chart - 2024 Medical Eligibility Criteria recommendations of the CDC

School-Based Health

• School-Based Health Center Program | Healthier Washington Collaboration Portal

• Welcome - Washington School-Based Health Alliance

Confidentiality and Minor Consent

Washington State Information

• Health care for minors | Washington Law Help- Washington Law Help and Northwest Justice Project

• Spark Training: Confidentiality Laws - Adolescent Health Initiative - Trainings, vignettes, and posters for Washington

• State & Federal Compendium — Teen Health Law

• Office of the Insurance Commissioner

  • Confidentiality Request Form (pdf) - universal form for patients to fill out and send to their health insurance plan to request confidentiality around a specific service.

  • Health information and your privacy - information about privacy rights as it relates to health insurance

• Health Care Authority 

  • Washington State Confidentiality Toolkit for Providers (pdf) 

  • Family Planning Only Program

  • Tips for Maintaining Patient Privacy and Confidentiality (pdf) - Reproductive Health National Training Center

  • Call customer service if you or your patients have questions about privacy: 1-800-562-3022

• Department of Health

  • Confidential Services - Title X Clinic Locations

  • Privacy tools for teens: Resources to share with your young patients to help them understand their rights and what they need to do

    • Teens, Privacy, and Health: What you need to know digital poster (pdf)

    • How to: Keep your health care visit confidential video

General Information

• Spark Training: Confidentiality Best Practices - Adolescent Health Initiative - Best practices for confidentiality with teens in the health care setting

• Adolescent Health Care, Confidentiality - American Academy of Family Physicians

Billing Support

Medicaid and AppleHealth

• Washington State Health Care Authority 

  • Fee-for-Service (FFS) Billing: Billing instructions and coverage information in the Medicaid billing guide. Contact information is in the billing guide for additional questions.

  • ProviderOne Support at HCA: ProviderRelations@hca.wa.gov can assist with technical issues such as how to submit fee-for-service claims in ProviderOne, help with enrolling providers in ProviderOne, how to review the remittance advices (RAs) in ProviderOne, and connections to other HCA support. They cannot provide coverage details (what is and what isn’t covered) or help with managed care billing.

    • Learn ProviderOne

    • Enroll as a provider

    • ProviderOne Billing and Resource Guide

    • Provider billing guides and fee schedules

• Managed Care: Most people with Medicaid/AppleHealth are enrolled with one of the managed care organizations (MCO)

  • Managed care coverage questions and managed care billing questions should be directed to the appropriate Managed Care Organization (MCO)Contact information for each of the five MCOs are listed in Appendix B of the K-12 Medicaid BH Toolkit (pdf) If providers have trouble getting ahold of the MCOs, they can send an email to HCA managed care staff at HCAMCPrograms@hca.wa.gov
  • MCO Provider Resources - Association of Washington Healthcare Plans
  • For questions or concerns regarding MCO Provider training resources, contact AWHP@wahealthcareplans.org

Other Billing Resources:

• Medicaid K-12 Behavioral Health Toolkit (pdf) provides an overview of behavioral health services and associated billing that can be provided in the school setting.
• SBHC Grant Program Billing FAQ - DOH and HCA - November 5, 2024 (pdf)

Behavioral Health

• Adolescent Mental Health Data Fact Sheet - July 2023 (pdf)

• UW Medicine Harborview Behavioral Health Institute offers free, self-based trainings to enhance skills in cultural humility and ethical care in behavioral health. Many trainings have continuing education

• Back to School Kit for Technology from Mental Health America includes fact sheets for young people and adults, key messages, social media post examples, and guides to resources.

• Washington Partnership Access Line - Seattle Children's. The Partnership Access Line (PAL) supports primary care providers, including those in SBHCs, with questions about mental health care such as diagnostic clarification, medication adjustment or treatment planning. Our child and adolescent psychiatrists are available to consult during business hours.

• Information for Healthcare Providers on Behavioral Health - Washington State Department of Health

• Washington Regions - Office of Behavioral Health Advocacy - Use this website to find your area's Office of Behavioral Health Advocate

Trauma-informed/Healing-centered care

• Trauma-Informed Care Starter Guide 2025 update (pdf) - Adolescent Health Initiative

• Trauma-informed approach - Health Care Authority

• Trauma-Informed Care - Trauma Informed

• Learning Center for Child and Adolescent Trauma - National Child Traumatic Stress Network

Suicide Prevention

• Crisis

  • Suicide Prevention: In Crisis - Washington State Department of Health

  • 988 Suicide and Crisis Lifeline: call or text 988, or chat at https://988lifeline.org/chat  

    • Línea de Prevención del Suicidio y Crisis: llama al 988 o envía un texto al 988, o chat via https://988lifeline.org/chat (en inglés)  

    • Deaf and Hard of Hearing: for TTY users, use your preferred relay service or dial 711 then 988 

  • Crisis Text Line: Text HOME to 741741 

  • The Trevor Project (LGBTQ youth): call 1-866-488-7386, text START to 678678, or visit TrevorChat (https://www.thetrevorproject.org) 

• Training

  • Suicide Prevention: Ending the Silence training program - National Training and Technical Assistance Center for Child, Youth, and Family Mental Health

  • Suicide Prevention Training for Health Professionals - Washington State Department of Health

  • Preventing Youth Suicide - National Association of School Psychologists

  • Conducting a Brief Suicide Safety Assessment - American Academy of Pediatrics

  • Mind4Health - Northwest Portland Area Indian Health Board - 90-minute online training

  • QPR (Question, Persuade, Refer) Suicide Prevention Training - Substance Abuse and Mental Health Services Administration

• Resources and Tools

  • 5-Steps to help someone having thoughts of suicide - National Institute of Mental Health

  • Suicide: Blueprint for Youth Suicide Prevention - American Academy of Pediatrics

  • Strategies for Community and School Settings for Youth Suicide Prevention - American Academy of Pediatrics

  • Talking to teens: Suicide prevention tools and resources - American Academy of Pediatrics

  • THRIVE mental health and suicide prevention resources - Northwest Portland Area Indian Health Board

  • Zero Suicide - Education Development Center

  • Culture Forward: A Strengths and Culture Based Tool to Protect Our Native Youth from Suicide - Johns Hopkins Center for Indigenous Health.

• Communications

  • Digital Shareables on Suicide Prevention - National Institute of Mental Health

Well-Child Checks and Early Periodic Screening, Diagnosis and Treatment (EPSDT)

• Health Care Authority

  • EPSDT Program Billing Guide - billing guide for early and periodic screening, diagnosis, and treatment activities. This is updated about quarterly.

  • Well-child checkups

• Department of Health

  • Resources for professionals and providers - Information, flyers, and brochures to download and share with patients and families. Includes a new toolkit for Extended Hours for Well Visits, as well as tips and tricks for increasing well visits.

  • Child and Adolescent Well-Care Visits - Provides more information on what a well-care check or well visit is, why it's important, and what to expect. This page is for parents and caregivers.

Telehealth

• Telehealth Resources - Washington State Department of Health

• TeleMental Health Guides for Infancy to Young Adults - Harborview Behavioral Health Institute

• Northwest Regional Telehealth Resource Center School-Based Telehealth Playbook - School-Based Health Alliance

• School-Based Telehealth Services - U.S. Department of Health and Human Services

Teen Dating and Violence Prevention

• Find Help - Washington State Department of Health

• Washington Coalition of Sexual Assault Programs

  • Prevention Basics - Washington State Coalition Against Domestic Violence (WSCADV)

  • In Their Shoes Teen Dating Trainings - WSCADV

    • For a FREE In Their Shoes virtual training, contact Alexis Bates at alexis.bates@doh.wa.gov.

  • Making a Mandatory Child Abuse Report: Best Practices (pdf) - WSCADV 

• Washington Sexual Assault Forensic Exam (WA SAFE)

• Sexual Violence Prevention - Office of Superintendent of Public Instruction (OSPI)

• Sexual Harassment in Washington K–12 Public Schools - OSPI

Vaccines

• Vaccine Information - Washington State Department of Health (DOH)

  • Childhood Vaccine Program

  • Immunizations For Preteens and Teens (7-18 Years)

  • HPV at age 9

  • COVID-19 vaccine information

  • Adolescent Immunization Schedule at a Glance Poster (pdf)

  • Free DOH poster printing

• HPV Vaccine toolkit - Reproductive Health National Training Center

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For resources and information for teens and young adults, check out Teen Health Hub WA.

Don't see what you need? If you have ideas for resources or specific resource needs, email us at adolescenthealthunit@doh.wa.gov.