PreManage Implementation Toolkit: A Guide for Washington State Behavioral Health Agencies

PreManage Implementation Toolkit: A Guide for Washington State Behavioral Health Agencies

PreManage Implementation Toolkit is a care management tool that combines information from participating healthcare partners, including hospitals and emergency departments, primary care practices, and behavioral health agencies, and synthesizes the information into brief, actionable information about individual clients. This toolkit is designed to walk an agency through the process of preparing for and implementing PreManage. It is designed to be used by behavioral health agencies.

Implementation for a BHA varies from a physical health clinic, and in each setting, it is important for providers to identify strategies for implementation.

Two examples of key differences:

• Privacy protections are stronger for behavioral health clients, especially substance use disorder (SUD) treatment providers, when sharing data with other healthcare providers and organizations.
• Some BHAs may have limited information technology (IT) support and capacity.

This guide presents a step-by-step implementation process and provides guidance and helpful tips learned from other BHA PreManage implementations. PreManage has provided tools and options for submitting an agency’s data that are simple and flexible. As with all new technology and processes, an agency will be most successful when all parties are well-informed and develop thoughtful plans for implementation.