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Research through a National Institutes of Health grant proved that “communication skills for serious illness are learnable.” VitalTalk is a  nationally known Seattle 501(c)(3) that disseminates that research. VitalTalk states, “We believe every clinician can become a better communicator.”
 Community health workers are a crucial resource for healthcare transformation. Take a look at a new article from the NEJM Catalyst series.
From the Issue Brief (April 2023) There is growing political interest in preserving, restoring, and extending Medicaid coverage for services and supports for women, gender, and maternal health. As federal and state policymakers consider opportunities to improve outcomes, they have been exploring a myriad of options, including community-based models of care, such as use of doulas and midwives, extension of postpartum care to 12-months of coverage, and access to sexual and reproductive health services.
New Opioid Pain Management Guide Recommends Telehealth Patient Care Due to the COVID-19 pandemic, primary care physicians should provide opioid therapy for their patients through telehealth visits using two-way video such as Skype or FaceTime, or by telephone, according to a new guide issued by the AHRQ-funded Six Building Blocks program. 
Washington State Department of Health's Healthcare Provider Resources & Recommendations in response to the 2019 Novel Coronavirus Outbreak (COVID-19) 
NAMI Eastside is partnering with Sound Solutions to facilitate virtual COVID-19 Support Groups for healthcare professionals. Groups  are open to all healthcare professionals. Facilitators are licensed therapeutic staff at Sound Solutions in the State of Washington. The groups' focus is the shared experience of those in the medical community providing healthcare during COVID-19 and the challenges created by this experience.
This workbook was designed to assist BHAs in becoming familiar with elements of VBP, value-based payments, and provide tools to help with these transformation efforts. Ideally, the agency leadership team will have reviewed the Value-Based Payment Practice Transformation Planning Guide developed in partnership with the Healthier Washington Practice Transformation Support Hub, National Council for Behavioral Health, and the Washington Council for Behavioral Health and will have assembled a VBP/transformation team.
Driver Diagram A driver diagram is a visual display of a team’s theory of what “drives,” or contributes to, the achievement of a project aim. This clear picture of a team’s shared view is a useful tool for communicating to a range of stakeholders where a team is testing and working.
Education in Palliative and End of Life Care, EPEC, is an online program designed to train physicians on the essential clinical competencies required to provide quality end-of-life care. A handbook and video version of the training are both available, as well as slide sets on many palliative care topics. Continuing Medical Education (CME) available.
Integrating ePROs into Care Delivery A new toolkit funded by AHRQ’s Digital Healthcare Research Program is available to help healthcare systems integrate electronic patient-reported outcomes (ePROs) into care delivery. The ePROs in Clinical Care toolkit provides evidence-based guidelines and strategies for the use of PROs that are collected electronically, rather than through traditional pen-and-paper methods. The toolkit is organized around three core topic areas where changes may be needed across the health systems: governance, integration and reporting.