Collaborative Care Case Example: New York City Health + Hospitals

Resource summary

New York City Health + Hospitals, one of the country's largest public health care system, uses a collaborative care model to integrate mental health into primary care. They provide screening and treatment in the primary care setting. 

Main takeaways:

  • It is possible to screen for and treat depression in the primary care setting
  • Collaborative Care for depression can succeed in diverse settings
  • Centralized data support is essential to drive operational workflows and quality improvement across multiple site.

Click on the link below to learn more about their challenges, goals, how it was executed, strategies for implementation, and the next steps.

Care Managers
Practice Manager
Quality Improvement Managers
Practice Type
Primary Care
Resource type
Case Study/Success
Publication date