Resources for Youth-Serving Providers

Helping providers find the resources they need to serve young people

Find links to training, information, tools, and resources requested by youth-serving medical and behavioral health care providers.

Upcoming Webinars, Conferences, and Learning Opportunities

November 18 to 19, 11 a.m. to 12:30 p.m. PST - Exploring the Impact of Sexually Explicit Media on Young People’s Sexuality ($100): Experts from Advocates for Youth review the latest data about young people’s exposure to sexually explicit media and how it can and does affect their understanding of sexual health, body image, and healthy relationships. Secondary health teachers can learn strategies to address the negative impact of sexually explicit media.
November 19, 11 to 11:30 a.m. PST – Youth Guide – Stronger than You Know: Tools for Navigating Life’s Challenges: In this 30-minute webinar, the Substance Abuse and Mental Health Services Administration (SAMHSA) demonstrates how to use the “Stronger Than You Know: Tools for Navigating Life’s Challenges.” This guide from the National Center on Substance Abuse and Child Welfare helps young people affected by their parents’ substance use, mental health challenges, and child welfare involvement build resilience, stay safe, and navigate difficult life experiences. The webinar is ideal for child welfare professionals, substance use and mental health providers, educators, mentors, court partners, and anyone supporting youth and families.

November 19, 12 p.m. to 1 p.m. PST - Apple Health Coverage Options for Noncitizens: House Resolution 1 (H.R. 1) significantly changes Apple Health (Medicaid) eligibility, especially for noncitizens. HCA’s top priority is to implement new federal requirements in ways that minimize coverage loss and reduce customer burden. This webinar will go over health care coverage options for noncitizens and how to apply for Apple Health. No registration required.
December 1 to 3, 2026 – Annual Conference on Advancing School Mental Health (Nashville, TN, $645): Join local, state, national, and international experts to advance knowledge and skills in school mental health practice, research, training, and policy.
June 22 to 24, 2027 – National School-Based Health Care Conference (Washington D.C., Cost to be announced): This conference is an opportunity to connect with health care professionals, education professionals, youth, and advocates from across the country. This year’s theme is Students at the Center: From Insight to Impact. The call for abstracts and reviewers is open until November 16.

Youth Friendly Care

Responding to Youth Loneliness: A Strengths-Based Approach - A mini skills session created by young people for providers, professionals, and staff serving teens and young adults.
Youth at the Center: Effective and Equitable Support at Adolescent Health Care Clinics - Trauma-informed and healing centered care, youth friendly services, and sexual health care and education for youth-serving clinical providers. Free CEUs available until May 19, 2027. For more information, check out this one-pager (PDF).
University of Michigan's Adolescent Health Initiative
Other programs
- Washington laws on gender affirming care and prohibited discrimination
- Caring for Gender Diverse Youth training - Cardea Services and Seattle Children's Gender Clinic (CE available until October 20, 2025)
- Education and Resources for Healthcare Providers - Seattle Children's Gender Clinic
- Transhealth program - Washington State Health Care Authority
- Birth control methods chart - 2024 Medical Eligibility Criteria recommendations of the CDC
- ReproHH - free, confidential phone service offering evidence-based clinical information for all U.S. based health care providers
- TALK: Toolkit for Adolescent Care - University of Minnesota Center for Healthy Youth Development

School-Based Health

Confidentiality and Minor Consent

Washington State Information

Health care for minors | Washington Law Help- Washington Law Help and Northwest Justice Project
Spark Training: Confidentiality Laws - Adolescent Health Initiative - Trainings, vignettes, and posters for Washington
State & Federal Compendium — Teen Health Law
Office of the Insurance Commissioner
- Confidentiality Request Form (pdf) - universal form for patients to fill out and send to their health insurance plan to request confidentiality around a specific service.
- Health information and your privacy - information about privacy rights as it relates to health insurance
Health Care Authority
- Washington Health Care Privacy Toolkit (pdf)
- Confidential coverage for confidential services: Family Planning Only Program
- Tips for Maintaining Patient Privacy and Confidentiality (pdf) - Reproductive Health National Training Center
- Call customer service if you or your patients have questions about privacy: 1-800-562-3022
Department of Health
- Confidentiality Roadmap for Providers Serving Youth
- Find a provider for confidential services - Title X Clinic Locations
- Privacy tools for teens: Resources to share with your young patients to help them understand their rights and what they need to do
  - Teens, Privacy, and Health: What you need to know digital poster (PDF)
  - How to: Keep your health care visit confidential video

General Information

Spark Training: Confidentiality Best Practices - Adolescent Health Initiative - Best practices for confidentiality with teens in the health care setting
Adolescent Health Care, Confidentiality - American Academy of Family Physicians

Billing Support

Medicaid and Apple Health:

Washington State Health Care Authority
- Fee-for-Service (FFS) Billing: Billing instructions and coverage information in the Medicaid billing guide. Contact information is in the billing guide for additional questions.
- ProviderOne Support at HCA: ProviderRelations@hca.wa.gov can assist with technical issues such as how to submit fee-for-service claims in ProviderOne, help with enrolling providers in ProviderOne, how to review the remittance advices (RAs) in ProviderOne, and connections to other HCA support. They cannot provide coverage details (what is and what isn’t covered) or help with managed care billing.
Managed Care: Most people with Medicaid/Apple Health are enrolled with one of the managed care organizations (MCO)
- MCO websites:
- Managed care coverage questions and managed care billing questions should be directed to the appropriate Managed Care Organization (MCO). Contact information for each of the five MCOs are listed in Appendix B of the K-12 Medicaid Behavioral Health Toolkit (PDF). If providers have trouble getting ahold of the MCOs, they can send an email to HCA managed care staff at HCAMCPrograms@hca.wa.gov
- Apple Health training & education outreach resources (Health Care Authority)
- Apple Health community-based training (Health Care Authority)
- MCO Provider Resources - Association of Washington Healthcare Plans
- For questions or concerns regarding MCO Provider training resources, contact AWHP@wahealthcareplans.org

Other Billing Resources:

Medicaid K-12 Behavioral Health Toolkit (PDF) provides an overview of behavioral health services and associated billing that can be provided in the school setting.
SBHC Grant Program Billing FAQ - DOH and HCA - November 5, 2024 (PDF)
For schools billing Medicaid, see a recent FAQ from the CMS Technical Assistance Center as well as a breakdown of the FAQs from Healthy Students Promising Futures.

Insurance Enrollment:

Behavioral Health

Naloxone Finder helps Washington residents quickly locate free naloxone, a life-saving medication that can reverse opioid overdoses, including those caused by fentanyl.
National Center for School Mental Health (NCSMH) | University of Maryland School of Medicine
Adolescent Mental Health Data Fact Sheet - July 2023 (pdf)
UW Medicine Harborview Behavioral Health Institute offers free, self-based trainings to enhance skills in cultural humility and ethical care in behavioral health. Many trainings have continuing education
Back to School toolkit from Mental Health America includes fact sheets for young people and adults, key messages, social media post examples, and guides to resources.
Washington Partnership Access Line - Seattle Children's. The Partnership Access Line (PAL) supports primary care providers, including those in SBHCs, with questions about mental health care such as diagnostic clarification, medication adjustment or treatment planning. Our child and adolescent psychiatrists are available to consult during business hours.
Information for Healthcare Providers on Behavioral Health - Washington State Department of Health
Office of Behavioral Health Advocacy Washington Regions - Use this website to find your area's Office of Behavioral Health Advocate

Trauma-informed/Healing-centered care

TraumaInSight – NAMI - Self-paced training for youth-serving professionals
Trauma-Informed Care Starter Guide 2025 update (PDF) - Adolescent Health Initiative
Trauma-Informed Approach - Health Care Authority
Trauma-Informed Care - Trauma Informed
Learning Center for Child and Adolescent Trauma - National Child Traumatic Stress Network

Suicide Prevention

Crisis
- Suicide Prevention: In Crisis - Washington State Department of Health
- 988 Suicide and Crisis Lifeline: call or text 988, or chat at https://988lifeline.org/chat
  - Línea de Prevención del Suicidio y Crisis: llama al 988 o envía un texto al 988, o chat via https://988lifeline.org/chat (en inglés)
  - Deaf and Hard of Hearing: for TTY users, use your preferred relay service or dial 711 then 988
- Crisis Text Line: Text HOME to 741741
- The Trevor Project (LGBTQ youth): call 1-866-488-7386, text START to 678678, or visit TrevorChat (https://www.thetrevorproject.org)
Training
- Suicide Prevention: Ending the Silence training program - National Alliance on Mental Illness
- Suicide Prevention Training for Health Professionals - Washington State Department of Health
- Preventing Youth Suicide - National Association of School Psychologists
- Conducting a Brief Suicide Safety Assessment - American Academy of Pediatrics
- Mind4Health - Northwest Portland Area Indian Health Board - 90-minute online training
- QPR (Question, Persuade, Refer) Suicide Prevention Training - Substance Abuse and Mental Health Services Administration
Resources and Tools
- 5-Steps to help someone having thoughts of suicide - National Institute of Mental Health
- Suicide: Blueprint for Youth Suicide Prevention - American Academy of Pediatrics
- Strategies for Community and School Settings for Youth Suicide Prevention - American Academy of Pediatrics
- Talking to teens: Suicide prevention tools and resources - American Academy of Pediatrics
- THRIVE mental health and suicide prevention resources - Northwest Portland Area Indian Health Board
- Zero Suicide - Education Development Center
- Culture Forward: A Strengths and Culture Based Tool to Protect Our Native Youth from Suicide - Johns Hopkins Center for Indigenous Health.
Communications
- Digital Shareables on Suicide Prevention - National Institute of Mental Health

Well-Child Checks and Early Periodic Screening, Diagnosis and Treatment (EPSDT)

Health Care Authority
- EPSDT Program Billing Guide - billing guide for early and periodic screening, diagnosis, and treatment activities. This is updated about quarterly.
- Well-child checkups
Department of Health
- Resources for professionals and providers - Information, flyers, and brochures to download and share with patients and families. Includes a new toolkit for Extended Hours for Well Visits, as well as tips and tricks for increasing well visits.
- Child and Adolescent Well-Care Visits - Provides more information on what a well-care check or well visit is, why it's important, and what to expect. This page is for parents and caregivers.
- Personal Safety: A Yearly Checkup: Before, During & After a Doctor’s Visit – amaze - youth-friendly video on the importance of adolescent well visits, what to expect, and resources/handouts for teens, parents, and primary care providers.

Telehealth

Telehealth Resources - Washington State Department of Health
TeleMental Health Guides for Infancy to Young Adults - Harborview Behavioral Health Institute
Northwest Regional Telehealth Resource Center School-Based Telehealth Playbook - School-Based Health Alliance
School-Based Telehealth Services - U.S. Department of Health and Human Services

Teen Dating and Violence Prevention

Youth Sex Trafficking Prevention - Everstrong Prevention Portal
Find Help - Washington State Department of Health
Washington Coalition of Sexual Assault Programs
- Prevention Basics - Washington State Coalition Against Domestic Violence (WSCADV)
- In Their Shoes Teen Dating Trainings - WSCADV
  - For a FREE In Their Shoes virtual training, contact Alexis Bates at alexis.bates@doh.wa.gov.
- Making a Mandatory Child Abuse Report: Best Practices (PDF) - WSCADV
Washington Sexual Assault Forensic Exam (WA SAFE)
Sexual Violence Prevention - Office of Superintendent of Public Instruction (OSPI)
Sexual Harassment in Washington K–12 Public Schools - OSPI

Vaccines

AAP childhood immunization schedule: The American Academy of Pediatrics (AAP) has published its own childhood immunization schedule since the 1930s. In 1995, that schedule was harmonized with the schedule published by the CDC. Now, for the first time in decades, the AAP schedule will once again diverge from the CDC’s to continue recommending vaccines based on the best available data. The AAP schedule maintains a routine recommendation for the COVID-19 vaccine.
Back to school vaccines: This blog post from DOH reminds parents and families to check their children’s vaccine status ahead of the new school year. The #FirstDayVax campaign is also a timely reminder that vaccines should be part of every back-to-school checklist.
Vaccine Information - Washington State Department of Health (DOH)
HPV vaccine toolkit - Reproductive Health National Training Center
Vaccine information for preteens and teens - Vaccinate Your Family
Viral Truths - Vaccinate Your Family

Housing Support