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The first weeks and months of being a new parent can be overwhelming. Perinatal Support Washington offers help navigating the mental health system, they provide information and referrals to local providers, and can complete a postpartum wellness plan.
Person-centered customer service focuses on enhancing individuals’ health care experience and harnessing our own empathy, compassion and professionalism to reflect back to those we serve. It requires introspection and honest assessment of our organization and culture to improve how we serve by seeing through other individuals’ eyes and walking in their shoes. Customer service is a commitment to help and treat others as we would like to be treated along the continuum of the health care experience at our organization.
Dr. Andrea Corona will describe the scope and role of a pharmacist working in integrated settings in Washington State, and the key steps to utilize the pharmacist role in whole person care, and considerations for optimizing this role in practice.
In the webinar, Population Health for Front-Line Providers: A Data Driven Approach, Jeff Hummel, MD, MPH and Hub coach, Carolyn Brill, CPHIMS, CHP discussed population health management for a provider audience. This data driven approach includes case examples of depression in people with diabetes and efforts to improve their clinical outcomes. This webinar will explore:
Dedicated to helping families suffering from postpartum depression, anxiety, and distress.
One Key Question One Key Question® is the groundbreakingly simple way to transform how we support women’s power to decide if, when, and under what circumstances to get pregnant. One Key Question® encourages primary care providers and others to routinely ask women about their reproductive health needs.
Did you miss January's Transformation Talk webinar about Practice Transformation Support Hub Resource Portal and Opportunities for ACH Partnership? Dr. Ian Bennet and Maria Courogen talk about the Portal's history and future, features, and how it could help you in your Practice Transformation. Check out the link below to learn more about the Practice Transformation Support Hub and how it can help you with Transformation!
PreManage Implementation Toolkit: A Guide for Washington State Behavioral Health Agencies PreManage Implementation Toolkit is a care management tool that combines information from participating healthcare partners, including hospitals and emergency departments, primary care practices, and behavioral health agencies, and synthesizes the information into brief, actionable information about individual clients. This toolkit is designed to walk an agency through the process of preparing for and implementing PreManage. It is designed to be used by behavioral health agencies.
Preventing Pregnancy-Related Mental Health Deaths: Insights From 14 US Maternal Mortality Review Committees, 2008-17
A 2021 report in Health Affairs describing the characteristics of pregnancy-related deaths due to mental health conditions from 2008-2017. This report includes data from 14 state Maternal Mortality Review Committees: Arizona, Colorado, Delaware, Florida, Georgia, Hawaii, Illinois, Louisiana, Mississippi, North Carolina, Ohio, South Carolina, Tennessee, and Utah.
Development of an Integrated Program Lake Whatcom Residential and Treatment Center (LWC) strives to be a hub of services to its clients and to treat the whole person through primary care integration. Between 2011 and 2013, LWC participated in Washington State’s Healthy Communities, Washington Healthcare Improvement Network in order to develop a system to manage care for clients with complex medical needs and to strengthen behavioral health agency collaboration with primary care providers.